Return Policy

WE OFFER SIZE EXCHANGES ONLY (WITH THE EXCEPTION OF CUSTOM AND EMBROIDERED PIECES, WHICH ARE NON-REFUNDABLE PURCHASES). 

TO BE ELIGIBLE FOR AN EXCHANGE, YOUR ITEM MUST BE IN THE SAME CONDITION THAT YOU RECEIVED IT, UNWORN OR UNUSED, WITH TAGS, AND IN ITS ORIGINAL PACKAGING. YOU’LL ALSO NEED THE RECEIPT OR PROOF OF PURCHASE. 

TO START AN EXCHANGE, YOU CAN CONTACT US AT boutique@firstbymadeline.com.